Decree 310/2026/ND-CP Amends Rules on Electronic Administrative Procedures
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Based on:310/2026/ND-CP - Government Official Gazette
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On August 5, 2026, the Government issued Decree No. 310/2026/ND-CP, amending Decree No. 45/2020/ND-CP on carrying out administrative procedures in the electronic environment (as previously amended by Decrees 68/2024, 69/2024, and 118/2025/ND-CP). The decree took effect immediately on its signing date, August 5, 2026. The change most relevant to businesses and individuals is a simplification of the online filing step: organizations and individuals who log in to the National Public Service Portal or the VNeID app using a level-2 electronic identification account no longer need to digitally sign interactive electronic forms, unless a specialized law requires otherwise. The decree also formally defines an "electronic transaction account" as the digital identity used to log in to administrative-procedure processing systems, and requires government agencies to reuse data already held in national and specialized databases so that businesses are not asked to resubmit documents the state already has on file. The decree resets the workflow for receiving and processing e-filed dossiers (automatic acknowledgment, digital-signature verification, cross-checking against existing databases), sets the criteria a procedure must meet before it can be delivered fully online, and assigns responsibility for converting paper-based results into electronic records. It also updates references to reflect Vietnam's current two-tier local government structure (provincial and commune level) and reassigns oversight of the National Public Service Portal among the Ministry of Justice, the Ministry of Public Security, and the Ministry of Science and Technology, replacing the former roles of the Government Office and the Ministry of Information and Communications. This is a procedural decree that applies across all types of online administrative filings - business registration, licensing, tax, land procedures, and more - rather than any single regulatory area. SMEs and household businesses should note the removal of the digital-signature requirement for VNeID level-2 logins, since it can meaningfully cut the time and cost of filing administrative paperwork online.
Overview
Decree No. 310/2026/ND-CP, issued on August 5, 2026 and effective the same day, amends Decree No. 45/2020/ND-CP on carrying out administrative procedures in the electronic environment. This is the fourth amendment to Decree 45/2020, following Decrees 68/2024, 69/2024, and 118/2025/ND-CP.
Scope of agencies and subjects covered
The decree updates the list of "competent agencies" handling administrative procedures to match Vietnam's current two-tier local government structure: ministries, ministerial-level agencies and their departments; Vietnamese diplomatic and consular missions abroad; provincial- and commune-level People's Committees and their specialized agencies; and management boards of industrial parks, export-processing zones, economic zones, and high-tech zones.
Electronic transaction account
The decree redefines the "electronic transaction account" as the digital identity created by the electronic identification and authentication system, used to log in to the National Public Service Portal and the administrative-procedure processing information system.
Simplified dossier preparation (Article 9)
The most consequential change: organizations and individuals who log in using a level-2 electronic identification account (via the National Public Service Portal or the VNeID app) no longer need to digitally sign interactive electronic forms, unless a specialized law requires otherwise. Systems already connected to national or specialized databases must automatically retrieve and reuse previously stored records so filers can simply review and confirm rather than re-entering data from scratch.
Dossier receipt and processing workflow (Article 11)
The workflow is rewritten so that the National Public Service Portal performs an automatic technical check and confirms successful submission immediately; receiving officials then verify the accuracy of submitted information through database connections, check digital/electronic signatures, and look up existing data to avoid demanding documents the system already holds. Confirmed dossiers are stored in the filer's electronic data repository.
Criteria for full electronic delivery (Article 21)
A procedure qualifies for delivery entirely online when: its components meet online public-service requirements; its process has been data-based restructured (interactive forms with reduced required fields, reuse of digitized dossier components, integrated online payment for procedures with a financial obligation); data and infrastructure readiness are in place; and it has passed technical and user-experience testing before formal rollout.
Data-based procedure implementation (Article 22)
Database-owning agencies must publish their data and provide connection guidance so that data can substitute for dossier components; ministries and provincial People's Committees must review procedures under their management, restructure processes to cut paperwork based on published data, and publicly disclose the restructured procedures on the National Database on Administrative Procedures.
Digitizing procedure results (Article 25)
Results currently held on paper must be digitized - by scanning into files, extracting data, or converting content into electronic data - for storage in the relevant information systems and databases.
Reassigned agency responsibilities
The decree reassigns duties: the Ministry of Justice now leads on service-quality evaluation criteria, digitization of procedure results, and process restructuring guidance (previously the Government Office's role). The Ministry of Public Security leads on building, operating, and securing the National Public Service Portal and on data-connection guidance. Ministries and provincial/commune People's Committees are responsible for digitization plans, organizing receipt and processing of procedures on the system, communications plans, and periodic reporting.
Terminology replacements
The decree replaces references to Decree 61/2018/ND-CP (the former one-stop-shop mechanism) with Decree 118/2025/ND-CP; replaces "ministerial/provincial one-stop electronic information system" with "administrative procedure processing information system"; replaces "People's Committee of centrally run provinces and cities" with "provincial-level People's Committee"; and removes references to Vietnam Social Security in several clauses.
Effective date
The decree took effect on August 5, 2026. Ministers, heads of ministerial-level agencies, chairs of provincial People's Committees, and other relevant agencies, organizations, and individuals are responsible for implementation.